Welcome to Car Hire Sunderland. These Terms of Service govern your use of our website carhiresunderland.co.uk and our vehicle rental offerings. By using our services, you agree to these terms.
Sunderland Car Hire Agreement
All vehicle rentals in Sunderland are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or when collecting your vehicle. This agreement outlines the specific terms, conditions, insurance coverage, applicable charges, and your responsibilities related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement prevails.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Sunderland, drivers must be at least 21 years old, although age restrictions may apply depending on the vehicle type. A valid driving licence that corresponds with the vehicle category is required, along with valid identification and proof of your current address. Payment information and a security deposit must also be provided, alongside any other requirements stated in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, over the phone, or by visiting our Sunderland office. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include applicable VAT. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is necessary to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be generated and signed by both parties. The vehicle should be returned in the same condition as it was received, accounting for normal wear and tear. Any new damage will be evaluated and charged as appropriate. It is also important to return the vehicle with the same fuel level; refueling fees will apply if it is returned with less fuel than at the start. Late returns may incur extra charges, so please inform us as soon as possible if you're running late. You will be responsible for any parking tickets, traffic violations, or fees incurred during your rental period, along with an administrative charge.
Insurance and Liability Overview
- Basic third-party insurance is included with every car rental in Sunderland. Details regarding coverage and excess amounts are outlined in the Rental Agreement. Additional insurance options may be available to limit your financial exposure. It is beneficial to review these options thoroughly. You remain liable for damage or loss up to the excess amount unless additional insurance is purchased. Responsibility for damage resulting from negligence, misuse, or violation of these Terms lies with you, regardless of any insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show up may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities, such as racing or off-roading. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of drugs or alcohol is strictly forbidden. Ensure that you do not exceed the passenger or weight limits and avoid driving outside the agreed geographical area without prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Sunderland will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the previous 12 months. This limitation does not affect our liability for death or personal injury due to negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Amendments to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are published on our website. Your ongoing use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Sunderland Car Hire Services
Riverside Way, Sunderland SR1 2BB, United Kingdom
Contact Number::
443332100115